Introduction
Dublin Arsenal Supporters Club ("DASC", "we", "our", "us") is committed to protecting the privacy and personal data of our members.
This Privacy Policy explains how we collect, use, store and protect personal information in accordance with the General Data Protection Regulation (GDPR) and applicable Irish data protection legislation.
By becoming a member of DASC or using our website and membership portal, you agree to the practices described in this policy.
Who We Are
Dublin Arsenal Supporters Club is an official Arsenal Football Club supporters club based in Dublin, Ireland.
The club is operated by volunteers who manage membership administration, supporter events, ticket ballots and club communications on behalf of DASC members.
Information We Collect
Personal Information
- Full name
- Date of birth
- Email address
- Phone number
- Postal address
- County / country
- Emergency contact information, where provided
Membership Information
- DASC membership number
- Membership type
- Membership status
- Join and renewal dates
- Attendance records
- Ballot applications
- Ticket purchase history
- Membership payment records
Arsenal Membership Information
Where required for ticket eligibility, we may collect Arsenal membership number and Arsenal membership status.
Website and Portal Information
- Login activity
- Ballot applications
- Membership renewals
- QR attendance records
- User profile updates
How We Use Your Information
Your information is used solely for legitimate club purposes, including:
- Managing memberships
- Processing renewals
- Administering ticket ballots
- Verifying ballot eligibility
- Managing attendance records
- Issuing digital membership cards
- Communicating club news and updates
- Responding to member enquiries
- Meeting legal and regulatory obligations
Storage and Security
Personal information may be stored using secure website databases, password-protected systems, Arsenal Football Club supporter administration systems and restricted-access committee records where necessary.
Access is limited to authorised committee members who require access to perform club administration duties.
Reasonable technical and organisational measures are implemented to protect personal information from unauthorised access, loss, alteration or disclosure.
Sharing Information with Arsenal Football Club
As an officially recognised Arsenal Supporters Club, DASC is required to maintain certain membership records through systems provided by Arsenal Football Club.
Information provided during membership registration or renewal may be shared with Arsenal Football Club for supporters club administration, ticketing eligibility, membership verification and official supporters club compliance.
For further information regarding Arsenal Football Club's use of personal data, please refer to Arsenal FC's own Privacy Policy.
Sharing Information with Third Parties
DASC will never sell personal information.
Information may only be shared where necessary with payment providers, website hosting providers, technology service providers or legal and regulatory authorities where required by law.
All third parties are expected to process personal information securely and lawfully.
Membership Payments
Membership and ticket payments may be processed through approved payment providers including PayPal, debit card providers and credit card providers.
DASC does not store full payment card details. Payment information is handled by the relevant payment processor under their own privacy and security policies.
Attendance Tracking and QR Check-Ins
DASC may use QR code technology to record attendance at official club events and match screenings.
Attendance information may be used for membership engagement reporting, ballot eligibility verification, club administration and supporter rewards initiatives.
Attendance records are not shared outside DASC except where required by law.
Photographs and Social Media
DASC may take photographs and video footage during match screenings, club events, supporters gatherings and special activities.
Images and videos may be used on DASC social media channels, including Facebook, Instagram, TikTok and YouTube, as well as DASC websites.
If you do not wish to appear in published content, please notify a committee member or contact us directly. Members may request removal of images featuring them where reasonably possible.
Cookies and Website Usage
Our website and members portal may use cookies and similar technologies for login functionality, security, website performance and analytics.
Users may disable cookies through their browser settings, although certain website or portal features may not function correctly.
Your GDPR Rights
You have the right to:
- Access your personal information
- Correct inaccurate information
- Request deletion of your information
- Restrict processing
- Object to processing
- Request portability of your data
- Withdraw consent where applicable
Members can access and update much of their information directly through their profile within the DASC Members Portal.
Data Retention
Personal information is retained only for as long as necessary to maintain memberships, manage supporter club activities, meet legal obligations, resolve disputes and protect club interests.
Information that is no longer required will be securely deleted or anonymised where appropriate.
Changes to this Policy
DASC may update this Privacy Policy from time to time.
The latest version will always be available through the DASC website and members portal.
Contact Information
For questions regarding this Privacy Policy or your personal information, please contact:
Dublin Arsenal Supporters Club
Email: admin@dublinarsenal.ie
Website: membersdasc.com