FAQ

Dublin Arsenal Supporters Club is an official Arsenal Football Club supporters club based in Dublin, Ireland. The club brings Arsenal supporters together for matchdays, events, trips, membership activities and community support.

Yes. DASC is an officially recognised Arsenal Supporters Club and operates in line with official supporters club requirements.

River Bar in Dublin is the matchday home of Dublin Arsenal Supporters Club.

The club is run by volunteer committee members. These are local Arsenal supporters who give their time to manage memberships, communications, events, tickets, ballots and administration.

Membership is managed through the DASC Members Portal. When registration or renewal is open, members can complete the required form and pay the relevant membership fee online.

DASC membership types may include Social Member Plus, Family Membership, Rookie and Social Member. Access and benefits depend on the membership type and current club rules.

Social Member is intended for River Bar and club community benefits only, with no ticket ballot access. Social Member Plus may include access to ticket ballots where all eligibility requirements are met.

No. Each person should hold only one active DASC membership account. Duplicate accounts may be corrected, merged, restricted or removed by the committee.

Yes. The committee may refuse, suspend or revoke membership if club rules are breached, false information is provided, payment is not completed, or behaviour is considered damaging to the club.

Renewal dates are announced before the start of each season through the Members Portal and official DASC communication channels.

If you do not renew by the deadline, your membership may be marked as pending or inactive. You may lose access to ballots, membership benefits, digital services and priority club activities.

The portal uses a renewal lock. Until your renewal is paid or manually approved by an admin, ballot eligibility is disabled automatically.

Yes. In exceptional cases, committee, complimentary or special-case memberships may be granted manually by an authorised admin.

Family Membership allows family members to be linked under one membership account for administration purposes. The account can include adults and children, subject to committee verification.

The renewal amount is calculated based on the number of adults in the family membership. Children under the current DASC age threshold are free.

Family Membership requires admin verification because the number of adults and children must be confirmed before the correct renewal payment amount can be issued.

Ticket eligibility depends on the current DASC rules, Arsenal membership requirements and the specific match category. Children may require valid Arsenal membership where Arsenal ticket rules require it.

Log in to the Members Portal and open your member dashboard or profile. Your digital membership card displays your name, DASC membership number, membership type and QR code.

No. Your membership card and QR code are personal to you and must not be shared, copied, transferred or used by another person.

For the 2026/27 season Dublin Arsenal Supporters Club has moved to a fully digital membership system. Members can access their Digital Membership Card through the Members Portal, which includes their membership details and personal QR code. The club will evaluate the digital system throughout the season and may review the need for physical membership cards in future seasons.

After logging into the Members Portal, your Digital Membership Card is available directly from your member dashboard.The card displays:
Membership Number
Name
Membership Type
Membership Status
Personal QR Code Members may be asked to present their Digital Membership Card at official DASC events and activities.

Attendance records help the club understand member engagement and may support club administration, rewards, event planning and ballot eligibility checks where applicable.

Members can use their digital membership QR code to check in during selected matchday events. The check-in is recorded in the DASC portal.

Please speak to a committee member during the event. Corrections may not always be possible after the event has ended.

When DASC receives tickets for a match, eligible members may apply through the Members Portal. After the ballot closes, successful applicants are selected and notified according to the current club rules.

Members must have active DASC membership, a valid Arsenal membership where required, the correct access level for the match category and no active ballot restrictions.

Common reasons include unpaid renewal, missing Arsenal membership number, Social Member status, Rookie restrictions, incomplete profile information or an active restriction.

You will receive a notification and payment instructions. Payment must be completed before the stated deadline. If payment is missed, the ticket may be reallocated and restrictions may apply.

No. Tickets are not transferable unless handled directly by the committee in line with DASC and Arsenal rules.

Repeated declines without valid reason may lead to ballot restrictions. The ballot system is designed to be fair to members who genuinely intend to travel.

A Rookie Member is normally a member in their first season with DASC.

Yes. Rookie Members may have access only to selected match categories such as Category C league matches and cup matches, depending on current season rules.

Yes, for Arsenal ticket ballots, members must normally hold a valid Arsenal membership. This is required for ticketing compliance and eligibility.

Your ballot eligibility may be blocked until a valid Arsenal membership number is added to your profile and verified where required.

Payments may be made online using PayPal, debit card or credit card. A PayPal account is not required when paying by card through supported payment options.

No. DASC does not store full card details. Payments are handled by approved payment providers.

The payment deadline is set per ballot and will be included in the winner notification. Some deadlines may be short where Arsenal ticket deadlines are tight.

The ticket may be reallocated and your account may receive a temporary ballot restriction for non-payment.

The portal allows members to view membership details, renew membership, access digital cards, apply for ballots, view ballot history, make payments and manage profile information.

Yes. Members can update much of their profile information directly through the Members Portal. Certain fields may require admin assistance.

Use the password reset option on the Members Portal login page. If you still cannot access your account, contact the membership team.

Yes. Members can access much of their data through their portal profile. You can also contact DASC to request access, correction or deletion of personal information where applicable.

DASC does not sell member data. Information may be shared only where necessary for club administration, ticketing, payment processing, website hosting, Arsenal Supporters Club administration or legal obligations.

The Privacy Policy is available on the DASC website and Members Portal at policy.php.

Contact the membership team and include your full name, email address and DASC membership number where available.

Email: support@dublinarsenal.ie